Privacy Policy

  1. Subject Matter / Preamble

    Any personally identifiable information you may provide to Metsä Fibre Oy (hereinafter “Metsä Fibre”) via any www.pulpexchange.com (the “Site”) is protected by this Privacy Policy.

    When entering the Site, please read the Privacy Policy. If you do not agree with the Privacy Policy, please do not use the Site. By accessing and using this Site, you hereby agree to the terms of this Privacy Policy.

  2. Personally identifiable information

    In general, you can visit Metsä Fibre on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you.

  3. Personal information

    It may be necessary to ask for personal information such as your name, address, e-mail address, telephone number, reference number, company or organization you represent. This information is asked typically in online forms and we use this information to respond to your requests or to contact you via mail, e-mail or phone as part of the auction process or to inform you of new products, services or promotions we may offer. If you place an order for a product, request a service or a software program, or submit content to this Site, we may need to contact you for additional information required to process or fulfil your order and/or request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except when necessary to process your order. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.

  4. Non-Personal Information

    In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information.

    The activity on the Site can be logged. By showing how and when our visitors use the Site, this information can help us to continue to improve our Site. The purpose of the log is to collect basic information on the usage of the Site, e.g:

    • Service usage volumes
    • Which parts of service have/have not been used
    • When internet site is used
    • Geographic user data
    • IT technology used
    • Errors in normal functionality

    Personal user data (name, address, date of birth etc.) is not collected automatically without your permission.

  5. Cookies

    We may use cookies on the Site.

    Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer so we can track bidding history, allow you to participate in auctions and communicate with the site administration in a secure way. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

    The following is strictly necessary in the operation of our website. This Website will:

    • Remember your bids and biding history
    • Remember your profile and company information
    • Allow you to send messages to the site administrators
    • Remember that you are logged in and that your session is secure. You need to be logged in to Bid on auctions and send messages to the administration.

  6. Info provided by you

    Metsä Group does not want you to, and you are not allowed to, send any proprietary information to Metsä Fibre via the Site. You agree that any information or materials that you or individuals acting on your behalf provide to Metsä Fibre will not be considered confidential or proprietary. By providing any such information or materials to Metsä Fibre, you grant to Metsä Fibre an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, transmit and distribute such information and materials, and you further agree that Metsä Fibre is free to use any ideas, concepts or know-how that you or individuals acting on your behalf provide to Metsä Fibre. You further recognize that you are not entitled to, and you warrant that you shall not, provide any information or materials to Metsä Fibre that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another.

  7. Use of collected information

    Domain name information that we collect is not used to personally identify, Metsä Fibre’s interest is instead to measure the number of visits, average time spent on the site, pages viewed, etc. We may use this information to measure the use of our Site and to improve the content.

    When other information is collected from you, such as your name and e-mail address, Metsä Fibre generally uses its best efforts to let you know at the time of collection how we will use the personal information. Usually, we use the personal information you provide only to respond to your inquiry or to process your request. This information may be shared with other Metsä Group businesses.

    We may share the personal information you provide with other companies Metsä Fibre has hired to provide services for us. These companies - our vendors - are contractually bound to use personal information we share with them only to perform the services we have hired them to provide. We do not share, sell, or lease personal information about you to any third-parties for their marketing use.

    We will release information about you if you direct us to do so, or if we are required by law to do so, or in other legally limited circumstances.

    We may also contact you as part of customer satisfaction surveys or for market research purposes.

  8. Fulfilling your transaction request:

    If you request something through the Site, for example, a product or service or software program, a callback, or specific marketing materials, we will use the information you provide to fulfil your request. To help us do this, we may share information, with other party, who provide said service to Metsä Fibre.

  9. Marketing use:

    The information you provide to Metsä Group on certain Metsä Group Web sites may also be used by Metsä Group and selected third parties for marketing purposes. However, we will offer you the opportunity to choose whether or not to have your information used in this way.

  10. Use of suppliers:

    In some cases Metsä Fibre uses suppliers to collect, use, analyze and otherwise process information on its behalf. It is Metsä Fibre practice to require such suppliers to handle information in a manner consistent with Metsä Fibre policies.

  11. Handling your information and feedback

    The controller of your information is Metsä Fibre (registered address of the head office at Revontulenpuisto 2, 02100 Espoo, Finland), which is a part of Metsä Group. You may find the identity of the controller and its contact details by reviewing the terms and conditions of such a product or service you order via the Site.

    Please contact us using the form if you have any questions about Metsä Fibre’s handling of your information. If you wish to review and update the information that you have provided to us through the Site, or you wish to obtain a copy of particular information you have provided to Metsä Fibre, or if you become aware the information is incorrect and you would like us to correct it, please contact us.

  12. Worldwide

    Metsä Group is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders.

    Our Privacy Policy is designed to provide protection for your personal information, all over the world.

    We may share your personal information within Metsä Group and transfer it to countries in the world where we do business. Some countries may provide less legal protection for your information. In such countries Metsä Group will still handle information in the manner we describe here.

  13. Links to other sites

    The Site may contain links to other websites. Metsä Fibre is not responsible for the privacy practices or the content of those other websites.

  14. Data privacy

    The collection and storage of personal information for the purposes of the Site will be conducted in accordance with all applicable data protection laws of Finland and the EU and shall not be transferred outside the EEA.

  15. Changes in Privacy Policy

    We may change this Privacy Policy, or change, modify or withdraw access to the Site, or the content of these pages at any time with or without notice.